Frequently Asked Questions
Everything you need to know about shopping with Mockingbird.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim.
Do you offer international shipping?
Yes, Mockingbird ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit may vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Mockingbird garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each garment. Generally, cold washes and air drying are best for our fabrics.